Suspended destinations include Cayo Coco, Cancun, Liberia, Montego Bay, Punta Cana, Varadero, Puerto Vallarta, Antigua, Aruba, … Flights will be suspended from January 31, 2021 through April 30, 2021 to the following destinations: For a limited-time, flights to Canada from these destinations will still operate as scheduled, however, these flights may cease operation without notice. Recent changes in U.S. sanctions on Cuba also prohibit U.S. nationals from lodging, paying for lodging, or making reservations at certain properties in Cuba. What changes to services and safety protocols can I expect when travelling? To find out the safety measures implemented before and during your flight with Air Canada, read about the Air Canada CleanCare+ program and their Service offering changes. Certain hotels may provide onsite COVID-19 testing. Flexible change options For all vacation packages with original travel dates up to March 31, 2021, Air Canada Vacations will allow customers to change their booking free of charge, to apply the value to a new trip with alternate travel details. Consult the Cuba Restricted List for more information. Once customers have discussed their travel options with the Customer Support team, they do not need to contact Air Canada Vacations or their travel agent. In response to ongoing COVID-19 concerns Air Canada is temporarily suspending flights to Mexican and Caribbean destinations for 90 days, as of January 31. The availability of services and facilities may be impacted. If you book a new package that is less expensive than the value of your future travel credit, any residual value from the lower fare will remain on your file for future use. Find out more >, We’ve noticed your account needs an update! My cruise was cancelled, what should I do? Air Canada, WestJet, Sunwing, and Air Transat are canceling air service to all Caribbean destinations and Mexico starting this Sunday up until April 30," Trudeau told reporters. We’ve noticed your account needs an update! Given the high volume of changes, we are working as quickly as possible and appreciate your patience. When you are ready to use your credits, you should refer to your invoice which contains your Air Canada Vacations booking reference number. You can transfer the totality of your future travel credit to another person. Select CANCEL to remain signed in or OK to enter the credentials for a different account. The same cancellation policies apply, and customers will be issued a future travel credit with no expiry date. For the latest updates and flight information, please visit aircanada.com/routeupdates. For a list of available flights, please visit Air Canada's Air Canada's COVID-19 updates page. As well, you may be required to pay for a local insurance fee per person upon registration or entry into a country. In an effort to limit the spread of COVID-19 and following consultations with the federal government, Air Canada will be suspending all flights to Mexico, Costa Rica and the Caribbean, beginning this Sunday, January 31 until Friday, April 30, 2021. Stay informed before your trip. We’ve recently replaced your Air Canada Vacations account with a centralized Aeroplan account for a smooth and streamlined experience. For any questions regarding the temporary suspension of flights, please contact us at 1-866-529-2079. In response to ongoing COVID-19 concerns Air Canada is temporarily suspending flights to Mexican and Caribbean destinations for 90 days, as of January 31. COVID-19 updates: Cancellation of bookings, the dedicated COVID-19 page on aircanada.com, Learn how to get informed and be prepared before your trip, Visit our Health & Safety page for full details, Name and civic address of the facility that administered the test, The method of test conducted (PCR or RT-LAMP), Official business of the U.S. government, foreign governments, and certain intergovernmental organizations, Activities of private foundations or research or educational institutes, Exportation, importation, or transmission of information or information materials. You’ll be able to create your account on Aircanada.com and use it to sign in to Air Canada Vacations for a smooth and streamlined experience. Use our calculator to determine your free checked baggage allowance. Air Canada has come under fire for appearing to use social media influencers to promote travel to destinations outside of the country during the COVID-19 pandemic. Air Canada Vacations partners, including ground handlers, are compliant with the directives outlined by their local health authorities. As the directives are rapidly changing, please be sure to review the information regarding re-entry requirements by visiting the Government of Canada website. To make your safety our only priority, we’re introducing new health and safety standards. It is mandatory for all travellers flying to Canada to submit their COVID-related information digitally through ArriveCAN. You’ll be able to reset your password on Aeroplan.com. You are already signed in. Please remain up to date on travel restrictions and mandatory safety protocols that may be in place. This suspension is intended to curb Canadians from travelling to sun destinations for vacations. When making a modification to a group reservation, customers should contact their group coordinator as some penalties may apply. VANCOUVER -- Several more flights have been added to the B.C. common.mobile.fragment.datapicker.screenreader.text Valid date format: two-digit day, two-digit month, then full four-digit year, each separated by a forward slash or space. Air Canada said on Tuesday it is suspending additional transborder and international service due to COVID-19, a change that will temporarily reduce the … Find out more >, Keeping it in the family! No printer? Air Canada Rouge is a low-cost airline and subsidiary of Air Canada that had expanded its flights to offer more vacation destinations. You can still accumulate Points with your next booking! If you’d like more information regarding your cancelled cruise booking, please call 1-866-529-2079. What happens if my group reservation (10 or more people) was cancelled? Departures scheduled between November 1 to December 31, 2020, inclusively, New flexible options for future travel credits. While we are fully confident in the return of the Boeing 737 MAX, we understand that certain customers may prefer alternate travel options and we have therefore instituted a temporary rebooking policy to provide greater flexibility to affected customers travelling between February 1 and March 31, 2021. Founded in 1937 as Trans Canada Air Lines, it provides scheduled services to 194 destinations on six continents.Its largest hub is Toronto Pearson International Airport, followed by Montréal–Trudeau International Airport, Vancouver International Airport and Calgary International Airport. Important notice: New COVID-19 testing requirements for re-entry into Canada are in effect. We’ve recently replaced your Air Canada Vacations account with a centralized Aeroplan account for a smooth and streamlined experience. We’ve recently replaced your Air Canada Vacations account with a centralized Aeroplan account for a smooth and streamlined experience. Air Canada Vacations recently introduced even more flexibility to their future travel credits. We have detected a device type and/or operating system version that may result in slow performance on this site. Keeping it in the family! There are certain restrictions and procedures for any individual who is a U.S. citizen, U.S. permanent resident, or otherwise subject to U.S. jurisdiction who wishes to travel to and from Cuba. If this is your first booking with us, create an account now to save your information. To access a different account, you will be logged out of the current one. No problem – print it at a self-serve kiosk when you get to the airport. Air Canada Announces New COVID-19 refund policy for cancelled flights and adds more flights to Canada, US and international destinations for the summer. For more on today’s top stories and the spread of the novel coronavirus across the country, please refer to our live updates below throughout the day, as well as our COVID-19 news hub.. Prime Minister Justin Trudeau announced Friday that Air Canada, WestJet, Sunwing and Air Transat are suspending all service to all sun destinations, including the Caribbean and Mexico, beginning on … Air Canada Vacations continues to work with individual cruise lines to ensure customers can rebook with ease based on each cruise line’s policy. TORONTO -- The federal government and Canada’s major airlines announced Friday that flights to sun destinations would be suspended until May in an effort to curb the spread of COVID … Our preventive measures ensure that you stay safe while on your way to your hotel or resort in Mexico, the Caribbean, South and Central America. You’ll just need to sign in again on Aeroplan.com and follow the steps to get started. If you are experiencing problems, please try our. To ensure the safety of all guests and employees, mandatory safety protocols may be in place on flights, and at airports, hotels and cruise ships. The validity of the credit remains unchanged. You’ll be able to reset your password on Aeroplan.com. January 29, 2021. As a result of these new measures, Air Canada Vacations has instituted a goodwill policy for all customers scheduled to travel between January 30 and April 30. Joining Aeroplan? U.S. nationals (U.S. citizens or U.S. residents), even legally authorized travellers, are prohibited from engaging in direct financial transactions with certain Cuban hotels, shops, and tour agencies owned or controlled by the Cuba military or intelligence services as listed on the U.S State Department Cuba Restricted List. By signing into your account, you agree to Air Canada Vacations Terms of Use and consent to its Privacy Policy. Centre for Disease Control's COVID-19 exposure warning list, along with one … Customers wishing to modify their existing reservation may change their destination or date without incurring an Air Canada Vacations change fee, but penalties may apply to changes made 10 days or less prior to the original scheduled departure date. Your session is about to expire. Check out this interactive map to discover all the destinations you can fly to right now, across Canada and beyond. Exclusive savings on car rentals with Avis and Budget. Keeping it in the family! The password you just tried to login with was temporarily set up on your behalf. A list of laboratories offering COVID-19 molecular tests ($) at all our destinations has also been added to our practical guide. What travel restrictions and safety protocols can I expect when travelling?Travel restrictions and mandatory safety protocols may be in place at certain destinations, on flights, and at airports, hotels and on cruise ships. Rent a car. All U.S. travellers going to Cuba must fill out a declaration at the airport acknowledging that they are holders of a travel license to Cuba, or that their travel to Cuba is related to one of the following activities: Before booking a trip to Cuba, U.S. travellers should consult the U.S. Department of the Treasury website for more information on Cuba Sanctions. The prices listed on our website are valid if a purchase is completed during the same visit. Now you're closer to booking your dream vacation! To limit the spread of COVID-19, the Canadian government has announced that as of January 7, 2021, air travellers 5 years of age or older will be required to provide a negative COVID-19 test before boarding international flights bound for Canada. We’ll keep it in the family! The negative laboratory test result presented by travellers before boarding must include: As a guide before you go and to help make your return home as smooth as possible, please refer to the list of hotels and list of facilities at destination offering the tests. Air Canada is the largest airline and flag carrier of Canada. Check in from your computer and print your boarding pass. Please remain up to date on travel restrictions and mandatory safety protocols that may be in place. You’ll be able to manage your profile on Aeroplan.com. Failure to do so may result in a … The ability to transfer a future travel credit is only possible for air-only, land-only, or package vacations except for cruise. If a future travel credit was chosen it will be processed automatically and will be sent to you by email. TORONTO — Like other tour operators as well as airlines, Air Canada Vacations has been working hard to help travellers after the federal government announced its new COVID-19 … Visit our Health & Safety page for full details. It is your responsibility to ensure that you - and any child travelling with you - have all the valid travel documents required for re-entry into Canada. Please note that we are processing files in order of departure dates. We are offering any travellers affected by the suspension of flights the option to rebook their scheduled vacation for a later date without incurring change fees, or opt for either a refund with no penalty, applied in the original form of payment, or a future travel credit with no expiration date. The types of accepted tests are the Polymerase chain reaction (PCR) or Reverse transcription loop-mediated isothermal amplification (RT-LAMP). Named Skytrax Best Airline in North America Opens in a new tab for the eighth time in ten years. When you are ready to use your credits, you should refer to your invoice which contains your Air Canada Vacations booking reference number. Canadian airlines have agreed to suspend flights to “sun destinations” until May as part of the country’s coronavirus containment measures, according to numerous media reports. For up-to-date details on the routes affected by the gradual return of this aircraft, please visit the Air Canada website. If you’d like more information about your Group booking, please contact your Groups coordinator. In fact, those booking with Air Canada Vacations will have a “COVID-19 Coverage and Assistance Plan” provided at no additional cost. We’ve recently replaced your Air Canada Vacations account with a centralized Aeroplan account for a smooth and streamlined experience. Important notice: New government requirements for re-entry into Canada are in effect, as well as a temporary flight suspension to all Sun destinations. Any increase in rate for the new booking must be absorbed by the customer. Please tell us what province you call home so we can show you our best offers. See the Frequently Asked Questions for more information.. Please visit the Government of Canada website for more details. You can obtain a full refund given the services are being suspended with no alternative available. You also have the option of transferring the remaining value of your booking to an Air Canada Travel Voucher, which has no expiry date, is fully transferable and can be used multiple times. In addition to the other changes that were previously announced including the possibility to transfer the credit to another person and the ability to keep the residual value of the credit resulting from a fare difference, future travel credits will no longer have an expiry date. You can also convert the remaining value on your booking, minus any taxes, into Aeroplan Miles, and get an additional 65% bonus miles, or you may be eligible for a refund. Certain cruise lines are offering customer the options for a refund, Air Canada Vacations is applying this policy to the cruise-only portion of a package. Please note that existing travel restrictions, including providing proof of a negative COVID-19 test result before boarding an international flight bound for Canada, are still in effect. Any fare difference will apply if the new vacation is more expensive. The test must be taken within 72 hours prior to the traveller’s schedule departure to Canada. Does this booking include one or more passenger(s) who is a U.S. citizen, U.S. permanent resident, or otherwise subject to U.S. jurisdiction? The decision, designed to achieve an orderly reduction in service and minimize customer impact, was taken in collaboration with the Government of Canada. 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